Privacy Policy

Kingmaker Steel Company Incorporated ("Kingmaker Steel," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at www.kingmakersteel.com (the "Site"), how we use it, and the choices you have. We are a U.S.-based business-to-business master distributor of stainless steel tubing and pipe. We serve a network of commercial accounts and do not sell to the general consumer public.

1. Who we are

Kingmaker Steel was founded in 1994 and operates from three U.S. warehouse locations:

• Texas — 12511 Taylor Road, Houston, TX 77041
• New Jersey — 133 Belmont Drive, Somerset, NJ 08873
• California — 13615 Excelsior Drive, Santa Fe Springs, CA 90670

2. Information we collect

We collect information that you voluntarily provide, as well as data generated automatically when you interact with our Site and marketing communications.

Information you provide through our contact form

• Your name
• Company name (optional)
• Email address
• Phone number (optional)
• Reseller certificate status (if applicable)
• The message and inquiry details you choose to share

Information collected automatically (Analytics and Tracking)

• Server Logs: Standard server logs (IP address, browser type, pages requested, timestamps) used for security, troubleshooting, and aggregate traffic analysis.
• Website Analytics: We use tools like Google Analytics to understand how visitors interact with our Site. This includes tracking page views, scroll depth, and specific actions like button clicks or file downloads.
• Marketing & Retargeting: We utilize tracking technologies to measure the effectiveness of our email campaigns (e.g., via Mailchimp) and to build audience segments. This allows us to deliver more relevant follow-up communications and targeted advertising based on your interactions with our Site.

3. How we use your information

We use the information we collect to:

• Respond to your inquiry and provide pricing or product information.
• Verify your business credentials and account status.
• Process and fulfill orders for qualified business accounts.
• Communicate about your account, orders, and shipments.
• Analyze site traffic, optimize user experience, and measure the success of our marketing campaigns.
• Maintain the security and reliability of the Site and our systems.
• Comply with applicable legal and tax requirements.

4. How we share information

We do not sell your personal information for monetary compensation. We share the information you provide only with:

• Internal Kingmaker Steel sales, customer service, and operations staff who need it to respond to your inquiry or service your account.
• Service providers and data processors that host our website, database, email systems, and analytics platforms (e.g., Cloudflare, Google Analytics, Mailchimp), under confidentiality obligations and only as needed to operate the Site and our business.
• Government authorities, regulators, or other parties when required by law, subpoena, or to protect our legal rights.

5. How we store and protect information

Inquiries submitted through our contact form are stored in a U.S.-hosted PostgreSQL database operated on our behalf by our hosting provider. We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information from unauthorized access, disclosure, or misuse. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. How long we keep information

We retain contact-form submissions and related correspondence for as long as needed to respond to your inquiry, maintain our business relationship with your company, and meet our legal, tax, and accounting obligations. When information is no longer needed, we delete or anonymize it.

7. Your choices and rights

You may at any time:

• Request a copy of the personal information we hold about you.
• Ask us to correct information that is inaccurate or out of date.
• Ask us to delete information we are not legally required to retain.
• Opt out of marketing communications by clicking the "unsubscribe" link in any promotional email we send you, or by contacting us directly.

8. State-Specific Privacy Rights (California Residents)

If you are a resident of California, the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information, even in a business-to-business (B2B) context. You have the right to know what personal information we collect, the right to request deletion or correction of that information, and the right to opt-out of the "sharing" of your personal information for cross-context behavioral advertising. To exercise these rights, please contact us using the information in Section 12. We will not discriminate against you for exercising any of your CPRA rights.

9. "Do Not Track" Signals

Some web browsers transmit "Do Not Track" (DNT) signals. At this time, our Site does not respond to standard DNT signals, but you may manage your cookie preferences through your browser settings.

10. Children's privacy

The Site is intended for businesses, not for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be highlighted on the Site. Your continued use of the Site after an update constitutes acceptance of the updated Policy.

12. Contact us

Questions about this Privacy Policy, or requests related to your personal information, can be sent to: